Business conditions of the company Anbio s.r.o., ID number 28 862 112, VAT number CZ28862112, with its registered office at Bartoškova 1368/4, 140 00 Prague 4 - Nusle, entered in the Commercial Register kept by the Municipal Court in Prague under file no. No. C 149731, for the sale of goods to consumers through an online store at the Internet address www.anbio.cz.
2. User account
3. Conclusion of the purchase contract
4.4. Price of goods and payment terms
5. Withdrawal from the purchase contract
6.Transport and delivery of goods
7. Rights from defective performance
8. Other rights and obligations of the contracting parties
9. Protection of personal data
10. Saving cookies
12. Final provisions
1.1 These terms and conditions (hereinafter referred to as the "terms and conditions") of the trading company Anbio s.r.o., as identified in the header of these terms and conditions (hereinafter referred to as the "seller"), are regulated in accordance with the provisions of § 1751 paragraph 1 of Act No. 89/2012 Coll. ., the Civil Code, as amended (hereinafter referred to as the "Civil Code"), the mutual rights and obligations of the contracting parties arising in connection with or based on the purchase contract (hereinafter referred to as the "purchase contract") concluded between the seller and another person - the consumer (hereinafter referred to as "buyer") through the seller's online store. The online store is operated by the seller on a website located at the internet address www.anbio.cz (hereinafter referred to as the "website"), through the website interface (hereinafter referred to as the "store web interface"). The terms and conditions further regulate the rights and obligations of the contracting parties when using the website of the store and other related legal relationships. 1.4. The provisions of the terms and conditions are an integral part of the relevant contract. Contracts and terms and conditions are drawn up in the Czech language. The relevant contract can be concluded in the Czech language.
1.2 The terms and conditions do not apply to cases where the person who intends to purchase goods from the seller is a legal entity or a person who acts when ordering goods as part of his business activity or as part of his independent professional performance. In such a case, this person is obliged to contact the seller and negotiate a special contract with him regarding the goods or services.
1.3 Provisions deviating from the terms and conditions can be negotiated in the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of the terms and conditions.
1.4 Provisions deviating from the terms and conditions can be negotiated in the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of the terms and conditions.
1.5 The seller may change or supplement the wording of the terms and conditions unilaterally. This does not affect rights and obligations arising before the effective date of such change.
2.1 Based on the buyer's registration on the website, the buyer can access its user interface. The buyer can order goods from his user interface (hereinafter referred to as "user account"). If the web interface of the store allows it, the buyer can also order goods without registration directly from the web interface of the store.
2.2 When registering on the website and when ordering goods, the buyer is obliged to enter all data correctly and truthfully. The buyer is obliged to update the data in the user account without undue delay in case of any change. The data provided by the buyer in the user account and when ordering goods are considered correct by the seller.
2.3 When registering on the website and when ordering goods, the buyer is obliged to enter all data correctly and truthfully. The buyer is obliged to update the data in the user account without undue delay in case of any change. The data provided by the buyer in the user account and when ordering goods are considered correct by the seller.
2.4. The buyer is not authorized to allow the use of the user account by third parties.
2.5. The seller can cancel the user account, especially if the buyer does not use his user account for more than 365 days, or if the buyer violates his obligations under the purchase contract (including the terms and conditions).
2.6. The buyer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of the seller's hardware and software equipment, or necessary maintenance of hardware and software equipment of third parties.
2.7. If the buyer fills in information about a legal entity or business authorization (company, ID number and tax identification number), the seller considers the buyer's actions as actions performed on behalf of this entrepreneur or legal entity, and will consider this as the buyer.
3.1. All the presentation of goods placed in the web interface of the store is of an informative nature and the seller is not obliged to conclude a purchase contract regarding these goods. The provisions of Section 1732, paragraph 2 of the Civil Code shall not apply.
3.2. The store's web interface contains information about the minimum order price, the price of the goods, including the prices of individual goods and the costs of returning the goods, if these goods, by their nature, cannot be returned by the usual postal route . The prices of goods are listed including value added tax and all related fees. The prices of goods remain valid for the time they are displayed in the web interface of the store. The prices of goods are not adjusted to the person of the buyer on the basis of automated decision-making. This provision does not limit the seller's ability to conclude a purchase contract under individually agreed conditions.
3.3. The web interface of the store also contains information about the costs associated with the packaging and delivery of the goods and the delivery time.
3.4. Information on prices and costs associated with packaging and delivery of goods listed in the web interface of the store applies:
3.4.1. for delivery within the territory of the Czech Republic, if it is stated in Czech crowns,
3.4.2. for delivery within the territory of the Slovak Republic, if it is stated in euros,
3.4.3. for delivery within the territory of the Republic of Poland, if it is stated in Polish zlotys.
3.4.4. when ordering goods in a currency that does not correspond to the place (state) of delivery, the relevant amounts will be converted to the currency corresponding to the place (state) of delivery according to the seller's current price list.
3.5. To order goods, the buyer fills out the order form in the web interface of the store. The order form mainly contains information about:
3.5.1. ordered goods (the ordered goods are "put" by the buyer into the electronic shopping cart of the store's web interface),
3.5.2. method of payment of the purchase price of the goods, information on the required method of delivery of the ordered goods and
3.5.3. information about the costs associated with the delivery of the goods (hereinafter collectively referred to as the "order").
3.6. Before sending the order to the seller, the buyer is allowed to check and change the input data that the buyer has entered in the order, taking into account the possibility of the buyer to detect and correct errors that occurred when entering data into the order. The buyer sends the order to the seller by clicking the "Pay" button. The data listed in the order they are deemed correct by the seller. Without undue delay, after receiving the order, the seller will confirm this receipt to the buyer by e-mail, to the buyer's e-mail address specified in the user account or in the order (hereinafter referred to as the "buyer's e-mail address").
3.7. The seller is always entitled, depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs), to ask the buyer for additional confirmation of the order (for example, in writing or by phone).
3.8. The contractual relationship between the seller and the buyer is established by the delivery of the acceptance of the order (acceptance), which is sent by the seller to the buyer by e-mail, to the e-mail address of the buyer. The seller is not obliged to accept the buyer's order. The seller will notify the buyer of any order rejection without undue delay in a suitable way, usually via e-mail.
3.9. The buyer agrees to use remote means of communication when concluding the purchase contract. The costs incurred by the buyer when using means of communication at a distance in connection with the conclusion of the purchase contract (costs of Internet connection, costs of telephone calls) are paid by the buyer himself, and these costs do not differ from the basic rate.
4.1. The price of the goods and any costs associated with the delivery of the goods according to the purchase contract can be paid by the buyer to the seller in the ways that the web interface of the store allows at the time of the order.
4.2. Along with the purchase price, the buyer is also obliged to pay the seller the costs associated with the packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of the goods.
4.3. The seller does not require a deposit or other similar payment from the buyer. This does not affect the possibility of payment in advance, if the buyer chooses it, and the provisions of Article 4, paragraph 4.6. of these terms and conditions regarding the obligation to pay the purchase price of the goods in advance.
4.4. In the case of payment in cash or cash on delivery, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is payable within 14 days from the conclusion of the purchase contract.
4.5. In the case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the indication of the correct variable payment symbol. In the case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited using the correct variable symbol to the seller's relevant bank account.
4.6. The seller is entitled, especially if the buyer does not provide additional confirmation of the order in accordance with Article 3 paragraph 3.7. of these terms and conditions, to demand payment of the entire purchase price even before sending the goods to the buyer. The provisions of Section 2119, paragraph 1 of the Civil Code shall not apply.
4.7. Any discounts on the price of goods provided by the seller to the buyer cannot be combined with each other, unless the seller expressly allows this.
4.8. If it is customary in business dealings or if it is stipulated by generally binding legal regulations, the seller will issue a tax document - an invoice - to the buyer regarding payments made on the basis of the purchase contract. The seller is the payer of value added tax. Tax document - the seller issues the invoice to the buyer after payment of the price of the goods and sends it in electronic form to the buyer's e-mail address, or attach a copy of the invoice to the shipment of goods.
4.9. In cases established by law, the seller is obliged to issue a receipt to the buyer and register the received sales under the conditions set by generally binding legal regulations.
5.1. The buyer acknowledges that according to the provisions of § 1837 of the Civil Code, it is not possible to withdraw from the contract for the provision of services, if they have been provided in full; in the case of performance for consideration, only if it began with the prior express consent of the buyer before the expiration of the period for withdrawal from the contract and the seller informed the buyer before concluding the contract that the right to withdraw from the contract expires by providing the performance, about the delivery of goods manufactured according to the buyer's requirements or adapted to his personal needs , on the delivery of an audio or video recording or a computer program in a sealed package, if the consumer has violated it, on the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts for their delivery, or on the delivery of digital content that is not delivered on a tangible medium, after fulfillment has been started; in the case of performance for payment, if it began with the prior express consent of the consumer before the expiration of the period for withdrawal from the contract, the consumer was informed that the right to withdraw from the contract thereby expires, and the entrepreneur provided him with the relevant confirmation.
5.2. If this is not the case referred to in Article 5 paragraph 5.1. of these terms and conditions or in other cases where it is not possible to withdraw from the purchase contract, the buyer has the right to withdraw from the purchase contract in accordance with § 1829, paragraph 1 of the Civil Code, within fourteen (14) days from from the day when the buyer or a third party designated by him other than the carrier transports the goods, or the last piece of goods, if the buyer orders several pieces of goods that are delivered separately, the last item or part of a delivery of goods consisting of several items or parts within one order , or the first delivery of goods, if the contract stipulates regular delivery of goods for an agreed period. In order to comply with the deadline for withdrawing from this contract, it is sufficient to send the withdrawal from the contract before the expiry of the relevant deadline. To withdraw from the purchase contract, the buyer can use the sample form provided by the seller, which forms an appendix to the terms and conditions. The buyer can send a withdrawal from the purchase contract to, among other things, the address of the seller's place of business or the seller's e-mail address email@example.com.
5.3. In case of withdrawal from the purchase contract, the purchase contract is canceled from the beginning. The goods must be returned by the buyer to the seller within fourteen (14) days of delivery of the withdrawal from the purchase contract to the seller. The cost of returning the goods, if these goods cannot be returned due to their nature by the usual postal route, is borne by the buyer. The maximum cost of returning such goods is estimated at CZK 5,000.
5.4. In the event of withdrawal from the purchase contract in accordance with this article of the terms and conditions, the seller will return the funds received from the buyer within fourteen (14) days of withdrawal from the purchase contract by the buyer (in the case of a contract for the purchase of goods, after receipt of the returned goods by the seller, or proof that the goods purchased by the buyer sent back to the seller, whichever occurs first), in the same way as the seller received them from the buyer (if the buyer does not specify another method of return, provided that such return does not incur any additional costs to the seller), including the costs of any return of performance to the seller (except for additional costs incurred as a result of the buyer's chosen delivery method, which is different from the cheapest standard delivery method offered by the seller). The seller is also entitled to return the performance provided by the buyer when the goods are returned by the buyer or in another way, if the buyer agrees and no additional costs are incurred by the buyer.
5.5. The buyer acknowledges that if the goods returned by him are damaged, worn, partially consumed or their value is otherwise reduced as a result of handling these goods in a way other than that which is necessary to become familiar with the nature and properties of the goods, including their functionality, the seller is entitled to compensation for the damage caused to the buyer. The seller is entitled to unilaterally set off the claim for payment of the incurred damage against the buyer's claim for the return of the purchase price or part of it. In the case of withdrawal from the contract for the provision of a service, the performance of which has already begun, but has not yet been fully provided, the buyer is obliged to pay a proportional part of the price for the performance already provided, and in the event of withdrawal, he is only entitled to a refund of the remaining part of the price for this service. The seller is entitled to unilaterally offset the claim for payment of damage caused to the goods against the buyer's claim for a refund of the purchase price.
5.6. In cases where the buyer has the right to withdraw from the purchase contract in accordance with § 1829 paragraph 1 of the Civil Code, the seller is also entitled to withdraw from the purchase contract at any time, up until the time the goods are taken over by the buyer. In such a case, the seller will return the purchase price to the buyer without undue delay, without cash to the account designated by the buyer. The seller is also entitled to withdraw from the purchase contract in the event that the buyer does not pay the purchase price of the goods when due.
5.7. If a gift is provided to the buyer together with the goods, the gift contract between the seller and the buyer is concluded with the severance condition that if the buyer withdraws from the purchase contract, the gift contract regarding such a gift ceases to be effective and the buyer is obliged to return the goods to the seller together with gift given.
6.1. The method of delivery of the goods is determined by the seller, unless otherwise stipulated in the purchase contract. In the event that the mode of transport is contracted on the basis of a special request of the buyer, the buyer bears the risk and any additional costs associated with this mode of transport.
6.2. If, according to the purchase contract, the seller is obliged to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take over the goods upon delivery. If the buyer does not accept the goods upon delivery, the seller is entitled to withdraw from the purchase contract.
6.3. If, for reasons on the part of the buyer, it is necessary to deliver the goods repeatedly or in a different way than was specified in the order, the buyer is obliged to pay the costs associated with repeated delivery of the goods, or costs associated with another delivery method.
6.4. When taking over the goods from the transporter, the buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, to notify the transporter immediately. In the event of a violation of the packaging indicating an unauthorized intrusion into the shipment, the buyer does not have to accept the shipment from the carrier. If, within the specified period, the buyer does not notify the seller of the refusal to take over due to damage to the packaging of the goods, or does not provide the seller with the necessary cooperation to file a claim with the carrier, he is responsible for the damage caused to the seller. By signing the delivery note, the buyer confirms that the packaging of the shipment containing the goods was intact.
6.5. If the goods are not delivered within 15 days from the seller's notification of their dispatch, the buyer is obliged to immediately notify the seller of this fact in writing.
6.6. Additional rights and obligations of the parties during the transportation of goods may be regulated by the seller's special delivery conditions, if issued by the seller.
7.1. The rights and obligations of the contracting parties regarding rights from defective performance are governed by the relevant generally binding legal regulations, in particular the relevant provisions of the Civil Code and Act No. 634/1992 Coll., on consumer protection, as amended. If the object of the purchase is a tangible movable thing that is connected to digital content or a digital content service in such a way that it could not fulfill its functions without them (hereinafter referred to as "the thing with digital properties"), the provisions regarding liability for the seller's defects also apply to the provision of digital content or a digital content service, even if provided by a third party. This does not apply if it is obvious from the content of the purchase contract and from the nature of the matter that they are provided separately.
7.2. The seller is responsible to the buyer that the goods are free of defects upon receipt. In particular, the seller is responsible to the buyer that at the time the buyer took over the goods:
7.2.1. the goods have the properties agreed upon by the parties, in particular in terms of description, type and quantity, as well as quality, functionality, and if there is no agreement, they have the properties that the seller or manufacturer has described or that the buyer expected with regard to the nature of the goods and on the basis of advertising and other public statements made by the seller or another person in the same contractual chain (unless the seller proves that he was not aware of it or that it was modified at the time of the conclusion of the purchase contract in at least a comparable way as it was made, or that he could not influence the purchase decision have an impact), the usual characteristics of things of the same kind that the buyer can reasonably expect,
7.2.2. the goods are suitable for the purpose for which the seller states for their use, for which goods of this type are usually used, or for which the buyer requests it and to which the seller has agreed,
7.2.3. the quality or design of the goods corresponds to the contracted sample, preview, trial version or prototype, if the quality or design was determined according to the contracted sample or prototype or if these were made available to the buyer before the conclusion of the contract, and that the goods are delivered with the agreed components and accessories incl. packaging, and with instructions for use that the buyer can reasonably expect,
7.2.4. is the goods in the corresponding quantity, measure or weight and
7.2.5. the goods comply with the requirements of legal regulations.
7.3. Provisions referred to in Article 7, paragraph 7.2. these terms and conditions do not apply to goods sold at a lower price for a defect for which a lower price was agreed, for wear and tear of the goods caused by its usual use, for used goods for a defect corresponding to the degree of use or wear that the goods had when the buyer took them over, or it results- if it is due to the nature of the goods, or if the seller explicitly warned the buyer in another way before concluding the purchase contract that some property of the item is different and the buyer expressly agreed to this when concluding the purchase contract.
7.4. If a defect becomes apparent within one year of receipt, it is considered that the goods were already defective upon receipt, unless the nature of the item or the defect precludes this. This period does not run for the period during which the buyer cannot use the item, in the event that he has legitimately complained about the defect.
7.5. If the subject of the purchase is a thing with digital properties, the seller will ensure that the agreed updates of digital content or digital content services are provided to the buyer. In addition to the agreed updates, the seller will ensure that the buyer will be provided with updates that are necessary for the thing to retain its properties after taking over in accordance with Article 7, paragraph 7.2 of the terms and conditions, and that he will be notified of their availability:
7.5.1. for a period of two years, if according to the purchase contract the digital content or the digital content service is to be provided continuously for a certain period of time, and if provision is agreed for a period longer than two years, for this entire period,
7.5.2. for as long as the buyer can reasonably expect if the digital content or digital content service is to be provided on a one-time basis under the purchase agreement; this is assessed according to the type and purpose of the thing, the nature of the digital content or the digital content service and taking into account the circumstances of the conclusion of the purchase contract and the nature of the obligation.
7.6. Provisions of Article 7 paragraph 7.5. terms and conditions do not apply if the seller separately warned the buyer before concluding the contract that updates will not be provided and the buyer expressly agreed to this at the time of concluding the contract.
7.7. If the buyer did not perform the update in a reasonable time, he has no rights from a defect that arose only as a result of the failure to perform the update. This does not apply if the buyer was not notified of the update or the consequences of not performing it, or did not perform the update or performed it incorrectly due to a deficiency in the instructions. If, according to the contract, the digital content or the digital content service is to be provided continuously for a certain period of time and if a defect manifests itself or occurs during the period according to Article 7 paragraph 7.5. terms and conditions, the digital content or digital content service is deemed to be defectively provided. Furthermore, the Seller is not responsible for defects in the digital content if the defect was caused by inadequate technical or software equipment or a network connection for accessing or using the digital content of the buyer necessary for the proper functioning of the digital content (hereinafter referred to as the "digital environment of the buyer"), although the buyer was at its need before the closing clearly and comprehensibly notified of the contract. To verify whether the defect occurred as a result of Buyer's non-compliant digital environment, Buyer shall provide Seller with the necessary cooperation to the extent reasonably required. The buyer's obligation to cooperate is limited only to technically available means that are as least disruptive to the buyer as possible. If the buyer refuses to cooperate, even though he was clearly and comprehensibly informed about this obligation and the consequences of its violation before concluding the contract, it is considered that the seller is not responsible for the relevant defect or defects.
7.8. Rights from defective performance are exercised by the buyer at the address of the seller's place of business, where the acceptance of the complaint is possible with regard to the range of goods sold, possibly also at the registered office or place of business. The seller is obliged to issue a written confirmation to the buyer when making a claim, in which he will state the date when the buyer made the claim, what it contains, what method of handling the claim the buyer requires and the buyer's contact details for the purpose of providing information on handling the claim. This obligation also applies to other persons designated to carry out the repair. A claim sent to the seller via a cash on delivery shipment will not be recognized by the seller, or taken over. The buyer can point out a defect that appears on the item within two years of receipt. If the subject of the purchase is a thing with digital properties and if, according to the purchase contract, the digital content or digital content service is to be provided continuously for a certain period of time, the buyer can complain about a defect that occurs or manifests itself within two years of receipt. If it is to be fulfilled for a period longer than two years, the buyer has the right from a defect that occurs or manifests itself during this time. If the buyer complains to the seller about a defect, the period for pointing out the defect in the item does not run for the period during which the buyer cannot use the item. If the digital content is not to be provided for a certain period of time, but if the performance consists only of a one-time act or a sequence of them, including cases in which the buyer acquires the right to use the digital content permanently, the seller is responsible for the defects of the digital content that he had at the time of making it available; this does not affect the obligation to secure updates
7.9. If the item has a defect, the buyer can request its removal. According to his choice, he can demand the delivery of a new item without a defect or the repair of the item, unless the chosen method of removing the defect is impossible or disproportionately expensive compared to the other; this is assessed in particular with regard to the significance of the defect, the value that the item would have without the defect, and whether the defect can be removed in a second way without significant difficulties for the buyer. The seller can refuse to remove the defect if it is impossible or disproportionately expensive, especially with regard to the importance of the defect and the value that the item would have without the defect.
7.10. The seller will remove the defect within a reasonable time after it is pointed out so that it does not cause significant difficulties for the buyer, taking into account the nature of the item and the purpose for which the buyer purchased the item. To remove the defect, the seller will take over the item at his own expense. If this requires the disassembly of an item, the assembly of which was carried out in accordance with the nature and purpose of the item before the defect became apparent, the seller will dismantle the defective item and install a repaired or new item, or cover the costs associated with it.
7.11. The buyer may request a reasonable discount or withdraw from the purchase contract if:
7.11.1. the submitter refused to remove the defect or did not remove it in accordance with these terms and conditions,
7.11.2. the defect manifests itself repeatedly,
7.11.3. the defect is a material breach of the purchase contract, or
7.11.4. it is apparent from the seller's statement or from the circumstances that the defect will not be rectified within a reasonable time or without considerable difficulty for the buyer.
7.12. If the item's defect is insignificant, the buyer cannot withdraw from the purchase contract; it is considered that the defect of the item is not insignificant. If the buyer withdraws from the purchase contract, the seller will return the purchase price to the buyer without undue delay after receiving the item or after the buyer proves to him that he has sent the item.
7.13. The defect can be blamed on the seller from whom the item was purchased. However, if another person is appointed to perform the repair, who is at the seller's place or at a place closer to the buyer, the buyer will point out the defect to the person appointed to carry out the repair.
7.14. The complaint, including the removal of the defect, must be processed and the buyer must be informed about it no later than thirty (30) days from the date of the claim, unless the seller and the buyer agree on a longer period. If the subject of the obligation is the provision of digital content, including digital content delivered on a physical medium, or a digital content service, the complaint must be settled within a reasonable time, taking into account the nature of the digital content or digital content service and the purpose for which the buyer requested it. After the expiry of the deadline for handling the complaint, the buyer can withdraw from the contract or demand a reasonable discount, which is determined as the difference between the value of the item without a defect and the defective performance that was provided to the buyer. If the performance is to be provided for a certain period of time, the period during which it was provided defectively is taken into account.
7.15. If the buyer withdraws from the contract, the seller will refrain from using content different from the buyer's personal data that was created by the buyer when using the digital content; it does not apply if
7.15.1. the content is unusable without this digital content,
7.15.2. the content relates exclusively to the activity of the buyer in the use of digital content,
7.15.3. the seller has mixed the content with other data and it can only be separated by using unreasonable efforts, or
7.15.4. was created together with others who may continue to enjoy the content.
7.16. With the exception of cases according to Article 7, paragraph 7.15.1-3, the seller will make available to the buyer, at his request, content different from his personal data, which the buyer created or stored through the use of digital content. The seller will do so free of charge, within a reasonable time and in a commonly used machine-readable format.
7.17. If the buyer withdraws from the contract, the seller can prevent him from further using the digital content, in particular by making the digital content or user account unavailable to him.
7.18. If the buyer withdraws from the contract and if a material carrier was handed over to him in connection with the provision of digital content, he shall hand it over to the seller at his request and expense without undue delay. The seller can request the release of a material carrier within fourteen days from the end of the obligation.
7.19. If the buyer withdraws from the contract, he shall refrain from using the digital content, in particular providing it to a third party.
7.20. The sums of money that the seller has to issue to the buyer due to defective performance will be issued by the seller at its own expense without undue delay, but no later than fourteen days from the day when the buyer asserted the relevant right from the seller with the defective performance. He will use the same method in which the buyer paid the reward, unless the buyer expressly agrees to a different method of payment.
7.21. Whoever has a right from defective performance is also entitled to compensation for the costs purposefully incurred in exercising this right. However, if the buyer does not exercise the right to compensation within one month after the expiry of the period in which the defect must be pointed out, the court will not grant the right if the seller objects that the right to compensation was not exercised in time.
7.22. Defects causing a conflict with the concluded contract are not considered if the goods or services do not have any characteristics, standard or level of quality beyond the scope expressly stated in this article 7 or the applicable legislation.
7.23. Additional rights and obligations of the parties related to the seller's liability for defects may be regulated by the seller's complaint procedure.
8.1. The buyer acquires ownership of the goods by paying the full purchase price of the goods.
8.2. In relation to the buyer, the seller is not bound by any codes of conduct within the meaning of § 1820 paragraph 1 letter n) of the Civil Code.
8.3. The seller handles consumer complaints via e-mail: firstname.lastname@example.org. The seller will send information about handling the buyer's complaint to the buyer's email address. If the user is unsuccessful with his complaint to the supplier, any disputes will be resolved by the court of jurisdiction
8.4. Out-of-court settlement of consumer disputes arising from the purchase contract is the responsibility of the Czech Trade Inspection, with registered office at Štěpánská 567/15, 120 00 Prague 2, ID number: 000 20 869, internet address: https://adr.coi.cz/cs. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer from the purchase contract.
8.5. The European Consumer Center Czech Republic, with registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz is the contact point according to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 of May 2013 on the resolution of consumer disputes online and on the amendment of Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on the resolution of online consumer disputes).
8.6. The seller is authorized to sell goods on the basis of a trade license. The trade inspection is carried out by the relevant trade office within its jurisdiction. The Office for Personal Data Protection supervises the area of personal data protection. The Czech Trade Inspection, to a defined extent, supervises, among other things, compliance with Act No. 634/1992 Coll., on consumer protection, as amended.
8.7. The buyer hereby assumes the risk of a change in circumstances within the meaning of § 1765, paragraph 2 of the Civil Code.
9.1. Your obligation to provide information to the buyer in accordance with Article 13 of Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC (General Data Protection Regulation) ( hereinafter referred to as the "GDPR regulation") related to the processing of the buyer's personal data for the purpose of fulfilling the purchase contract, for the purpose of negotiating this contract and for the purpose of fulfilling the seller's public obligations, the seller fulfills it by means of a special document.
11.1. The buyer can be delivered to the buyer's electronic address, which he will provide to the seller for this purpose.
11.2 By agreeing to the wording of these terms and conditions, the buyer expresses his consent to the electronic form of the tax document in the sense of § 26, paragraph 3 of the VAT Act. The buyer can receive the tax document in paper form from the seller or request that it be sent at the buyer's expense through a postal service provider.
12.1. If the relationship established by the purchase contract contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. By choosing the law according to the previous sentence, the buyer, who is a consumer, is not deprived of the protection provided by the provisions of the legal order, from which it is not possible to deviate contractually, and which, in the absence of the choice of law, would otherwise be applied according to the provisions of Article 6, paragraph 1 of the Regulation of the European of the Parliament and the Council (EC) No. 593/2008 of 17 June 2008 on the law governing contractual obligations (Rome I).
12.2. If any provision of the terms and conditions is invalid or ineffective, or becomes so, the invalid provision will be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions.
12.3. The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not accessible.
12.4. The annex to the terms and conditions consists of a sample form for withdrawing from the purchase contract.
In Prague on 22 March 2023
General: Anbio s.r.o. ID No. 288 62 112, VAT No. CZ28862112, with its registered office at Bartoškova 1368/4, 140 00 Prague 4 - Nusle, egistered in the commercial register maintained by the Municipal Court in Prague under no. C 149731 (hereinafter referred to as the "Administrator"), hereby informs that it has the position of administrator of personal data that was and will be provided to it at the conclusion of the contract and for the duration of the contractual relationship, in accordance with the relevant provisions of the Regulation of the European Parliament and of the Council (EU) 2016/ 679 of April 27, 2016 and related generally binding legal regulations, in particular Act No. 110/2019 Coll., on the processing of personal data, as amended. The administrator implements and updates security measures for the protection of personal data of individual data subjects. These data processed by the Administrator are, in particular:
- name surname;
- e-mail address and telephone number;
- address, delivery address;
- history of orders, withdrawal from concluded contracts and complaints, account numbers;
- IP address, date and time of access to the website of the online store;
- information about the device, internet browser and operating system through which the user accessed the website of the online store and their language settings;
- payment card numbers in incomplete form provided to the Administrator by the intermediary of card operations.
The administrator has not appointed a personal data protection officer. The data subject may contact the administrator in particular through the following contact details regarding the exercise of rights relating to his personal data: ... The administrator undertakes to address questions, comments and legitimate requests of data subjects without undue delay, but no later than within the time limits set by generally binding legal regulations .
Personal data is processed by the Administrator:
a) on the basis of the contract concluded between the Administrator and the data subject and on the basis of the consent of the data subject for:
- managing the user account of the data subject in the online store operated by the Administrator on the website located at the internet address www.anbio.cz,
- performance of the Administrator's rights and obligations as a seller according to the contracts concluded with the subjects of this data, incl. sending marketing messages based on the consent of the data subject;
b) fulfillment of public law obligations of the Administrator (in particular, accounting, tax obligations, etc.) according to generally binding legal regulations,
c) monitoring the legitimate interests of the Administrator, if this interest is not outweighed by the interests or basic rights and freedoms of the data subject, which are, in particular, the dissemination of information about the commercial and other business activities of the Administrator.
Personal data will not be passed on to any other recipients, with the exception of the accounting service provider: ReFiDa s.r.o. (IČO 271 87 012) and goods carriers and payment service providers: Zásilkovna s.r.o. (IČO 284 08 306), Česká pošta, sp (IČO 471 14 983) and General Logistics Systems Czech Republic s.r.o. (IČO 260 87 961) and ComGate Payment as (IČO 279 24 505) to the extent necessary, will not be transferred abroad outside the EU and will not be subject to automated decision-making or profiling. Personal data will be stored for a period of 5 years after the end of the duration of the contractual relationship or the revocation of the consent of the data subject and the settlement of all obligations arising from it, unless valid and effective legal regulations require the Administrator to store it for a shorter or longer period.
Before acquiring full autonomy, a person under the age of 16 is entitled to use the online store only with the consent of the legal representative.
The data subject has all the rights granted to him by generally binding legal regulations in relation to his personal data, in particular.
- withdraw your consent to the processing of personal data;
- the right to correct or supplement your personal data;
- the right to request restriction of personal data processing;
- the right to raise an objection or complaint against the processing of your personal data;
- the right to access your personal data;
- the right to request the transfer of your personal data;
- the right to be informed about a breach of personal data security; and
- under certain conditions, also the right to delete some personal data processed by the controller (the so-called right to be "forgotten"), if the personal data are no longer needed for the purposes for which they were already processed, the consent on the basis of which they were processed has been revoked and there is no another reason for their processing, the legitimate interest of the data subject prevails over the interest in the processing of personal data, personal data are processed unlawfully, the obligation to delete is stipulated by law.
These rights are exercised by the data subject primarily through the web interface of his user account, if the current version of the online store allows it and at the following contacts of the controller: Ing. Ina Koldová, managing director, email: email@example.com, address: Bartoškova 1368/4, 140 00 Prague 4 - Nusle.
If the data subject believes that we are processing his personal data illegally, he has the right to file a complaint with the Office for the Protection of Personal Data, whose contact details are available online at https://www.uoou.cz/.
In Prague on 22 March 2023
140 00 Prague 4
IČO: 28 862 112
Na Zámecké 1
Prague 4 Nusle
Po-Čt 11:00 - 18:00
Pá 11:00 - 18:00
tel.: +420 704 441 484
tel.: +420 775 623 668